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Job Description: The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role's primary responsibility is to receive, prioritize, document and resolve/escalate end user's requests and issues.Key Responsibilities and Essential Job Functions Field incoming interactions to the Service Desk via phone, email and self-service regarding hardware and software related requests and issues. During end user interactions, document all pertinent user information, request/issue details... more ->
The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper... more ->
KARL STORZ is currently looking for a Service Desk Support Analyst . This role will act as the central point of contact for handling business partners' technical support issues. The Support Analyst will be responsible for responding to issues by gathering all necessary information and to provide resolution during the initial contact or forward the issue to the correct support team for resolution. The primary focus is phone support and resolution of incidents and service requests submitted via Self Service, as well as solution documentation. The Support Analyst will perform occasional deskside... more ->
IT Regional Support Supervisor Farmington Hills, MI, USA Req Tuesday, April 23, 2024 MacLean-Fogg is a globally recognized leader in the design and manufacture of innovative fastener solutions, engineered components, and advanced manufacturing systems for the automotive and industrial sectors. With a rich history dating back to 1925, we are a family-run company that takes pride in our heritage while embracing the future through continuous innovation and a commitment to sustainability. Our diverse product offerings and our commitment to quality and customer satisfaction have solidified our... more ->
Role: Director of Information Technology (IT) Systems The on-site, Director of IT Systems is responsible for leading and collaborating with subject matter experts and senior leadership to create a comprehensive plan that outlines how and why technology and systems should be used to meet the organizations business goals and needs. The position will be responsible for implementing IT governance, policies, and standard work to mature and scale the organization in a secure, safe manner. The Director will be responsible for taking an inventory of current applications and hardware and developing a... more ->
IT Support Specialist US-FL-North Miami Job ID: Type: Full-Time # of Openings: 2 Category: Information Technology Main Campus Overview Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance . Responsibilities Diagnose software and hardware problems Assists employees of the organization with IT related problems when called upon. Track, prioritize and document requests using an IT support request system. Install and configure new computers and other IT equipment. Add new users into various systems. Repair and... more ->
Network Administrator Sheridan. Be part of something greater. Your career awaits join us! LOCATION: Grand Rapids, MI Sheridan is a family of innovators and doers who are a part of something far greater than themselves. We value the craft and art of printing and the processes used to create and distribute the world's content. We care about each other, support each other, and provide every opportunity for training, growth, and developments. We work hard, we have fun, and we are proud of what we do. YOUR CAREER AWAITS JOIN US! Job Summary: Provide network and system level support. Primary... more ->
Network Operations Technician DigitalPath, Inc. is growing! We are hiring for a Network Operations Technician for our Chico CA location. This position is full time non-exempt position working in the office performing technical customer help desk services. About DigitalPath DigitalPath is a Wireless Internet Service Provider (WISP) providing high-speed residential and business Internet service to rural areas of Northern and Central California. Our networks and technology have expanded to power AlertWEST fire detection systems. Our mission is to bring a faster, more reliable service for... more ->
Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!Tell me more about this opportunity.Position Overview: This position plays a critical role in creating a quality experience for Compeer Team Members. The incumbent identifies, analyzes and resolves team member inquiries in a fast-paced environment. Focuses on improving the team member technology experience to enhance and/or improve efficiencies by ensuring capability, responsiveness and reliability of systems. Works on various projects and initiatives related to the... more ->
Cleveland Steel Container is an employee-owned company. We are a family oriented, team-based organization that is the leader in the steel container industry. A key to our success has been our unique company culture that is based on openness, honesty, accountability, and cooperation. We are seeking a mature, responsible, customer-oriented individual that shares the values of our company culture that is built around teamwork, family, honest communication and producing desirable results for our Hudson, Ohio office. INDUSTRY LEADING BENEFIT PROGRAM THAT INCLUDES LOW EMPLOYEE PREMIUMS FOR MEDICAL... more ->
POSITION SUMMARY: The Systems Engineer (SE) is responsible for implementing and maintaining the Operational Infrastructure Services and Security of the companies' information systems and platforms. The Systems Engineer (SE) will be required to research, implement, troubleshoot, and monitor systems and processes that support the business, support in-house equipment, and cloud-based services. DUTIES AND RESPONSIBILITIES: Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure). Installs,... more ->
The Network Engineer is responsible for the daily operations, security and maintenance of all Routing, Switching, Wireless and Perimeter Security (Firewalls/VPN) devices throughout the corporate network. You will partner with the Technical Services/Infrastructure group to ensure all mission-critical networking systems and applications are available and functioning at all times. Join a global leader with a reputation for excellence, a commitment to sustainability, and a history of innovation. You Will: Manage network routing and switching equipment including configuration and on-going upgrades... more ->
At Houston Methodist, the Senior (Sr.) Server Engineer is responsible for developing and executing test plans, installations, documentation support, training and vendor management for server-based products. Plans and manages initial deployments, provides third level support and vendor management for server based products. Plans, designs and recommends platform modifications or additions to increase system stability, capacity and scalability. Provides implementation planning, management, and support during production rollouts. Monitors and controls performance and health of the server... more ->
Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!Tell me more about this opportunity.Position Overview:This position is responsible for providing first level triage support. Utilizes cutting edge technology to create, update, close and escalate incidents and requests, manage email/distribution accounts, manage Active Directory user and computer accounts, install and support 3rd party and internally created applications and provide remote support to team members.Essential Functions:. Responds to incoming requests to... more ->
Job ID: C-2024-HK # of Openings: 1 Category: Technology - Technical Support Type: Permanent/Full-Time Min: USD $52,000.00/Yr. Max: USD $65,000.00/Yr. Overview Whether you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be... more ->
Description: About APM Asociacion Puertorriquenos en Marcha (APM) is a non-profit organization serving the North Philadelphia communities for over 50 years. Our mission is to help families achieve their greatest potential by offering them services such as Foster Care & Adoption, Child Welfare, Early Childhood Education, Behavioral Health and D&A Treatment, Housing, Economic Development, and Community Services. If your purpose aligns with our mission, we are currently looking for an experienced IT Systems Administrator who is eager to further develop their technological skills. This person... more ->
IT End User Specialist 2 Chesterfield, MI, 50855 E Russell Schmidt, Chesterfield, Michigan, United States of America Req Wednesday, May 15, 2024 MacLean-Fogg is a globally recognized leader in the design and manufacture of innovative fastener solutions, engineered components, and advanced manufacturing systems for the automotive and industrial sectors. With a rich history dating back to 1925, we are a family-run company that takes pride in our heritage while embracing the future through continuous innovation and a commitment to sustainability. Our diverse product offerings and our commitment... more ->