Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Salary Expectation GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, ComputerWork will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
ComputerWork will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Support Engineer (Permanent)
Location: Chelsea Country: UK Rate: £30k - 40k per annum
Support Engineer - Shipbroking - £30,000 - £40,000 - Office Based - LondonOverview:A global broking organisation (supporting over 250 users in 14 countries) are currently looking for an experience Support Engineer. You will be joining its progressive IT team; working with experienced technical professionals, this role will involve hands on technical exposure and interacting with users across the service desk function and support functions.
Roles & Responsibilities:- Ownership, monitoring, tracking, and communication about incidents assign to the relevant IT Support Team
- Resolving IT support incidents and service requests within agreed SLA timeframes
- Recording, ownership, monitoring, tracking, and communication about incidents
- Investigating and diagnosing incidents escalated from the Service Desk/IT Support
- Escalating incidents to IT Management/External Vendors
- Providing desktop hardware and software support
- Updating Service Desk systems in accordance with internal procedures
Skills & Experience:- Solid experience working as a Support Engineer
- Good experience working with Office365 & Azure AD
- Experience working with Intune
Package:- £30,000 - £40,000
- Office based - Chelsea
- + Excellent benefits
Support Engineer - Shipbroking - £30,000 - £40,000 - Office Based - London Posted Date: 23 Apr 2024
Reference: JS/V-43758
Employment Agency: IntecSelect
Contact: George Hall