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We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Client Details Our client is a software organisation based in Maple Cross Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service... more ->
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards click apply for full job details more ->
Service Manager/Service Delivery Manager (working from home) Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers.You will be responsible for IT Operations and Dev/Ops, hence the need for Agile experience.Must have strong relationship management skills , do not apply if you do not have it please. Must have implemented and managed Incident, Problem and Change management and also done some Service Design.Ideally someone who has delivered to challenging SLAs/KPIs , a... more ->
Junior Service Delivery Manager Northampton (Hybrid) £27,000 - £33,000 VIQU are seeking a Junior Service Delivery Manager to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. The successful Junior Service Delivery Manager will focus on providing proactive and customer-focused engagement. The Junior Service Delivery Manager will oversee a collective inbox for client communication, resolving inquiries, requests, and queries. You will serve as the... more ->
Junior Service Delivery Manager Northampton (Hybrid) £27,000 - £33,000 VIQU are seeking a Junior Service Delivery Manager to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions click apply for full job details more ->
Technical Service Delivery Manager Chatham up to 45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms, WiFi, Mobile Services, Engineering, Networking etc would be preferred. The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project... more ->
Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills click apply for full job details more ->
Client Details Our client is a software organisation based in Maple Cross Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Key Performance Indicators for this role are as follows: Average client success score (eg NPS) Adoption and usage of solution Active users First contact resolution rate Customer... more ->
Orchestrate Service Excellence as Head of Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could be the perfect opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated Head of Service Delivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe... more ->
Service Delivery Lead Job Type: Full Time Location: Edgware Salary: £33,592 per annum Are you the Service Delivery Leader we are looking for? Do you have the passion, talent, skills and care experience that can make it all add up for the people they support? Do you have a level 5 Management qualification? Brookside is a modern residential care home for adults with disabilities, set in a leafy area of click apply for full job details more ->