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Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter,... more ->
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This is a great opportunity for someone with 4+ years experience, who has excellent communication skills, with a pro-active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to... more ->
Wanted! A dynamic hands on-site Infra Engineer to join a small growing FinTech business located in the heart of the City of London. This is not your normal corporate role fighting bureaucracy with pointless processes. Our company is fast paced and streamlined for delivery, so we are looking for someone who has the skills to both keep the show on the road, but design and deliver our infrastructure as we grow; we have startup mentality but without the risks as we have a large growing customer base of over 15,000+. Reporting to one of the founders, the role is the goto Infra Person for the org.... more ->
We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for developing these applications in line with stakeholder requirements - those stakeholders primarily being the various businesses and IT who will drive functional enhancements alongside maintenance activities like IT Security. The team is also responsible for maintaining a stable and performant production... more ->
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This is a great opportunity for someone with 4+ years experience, who has excellent communication skills, with a pro-ac click apply for full job details more ->
Are you ready to play a key role in propelling organisations on their data driven journey? Sword builds foundations across platforms, data, and applications and our people have a shared passion for technology and solving complex business challenges for our customers. Our core values and culture are based on caring about our people, investing in training and career development and building inclusive click apply for full job details more ->
The primary responsibility for this role is to work on production support environment in Level 2 and ensure that fixing of daily queries, morning checks monitoring system performance, and providing cross-application support. The Candidate must understand the technical and functional intricacies of the suite of applications for Risk and Finance that they will be supporting, including the end-to-end business impacts. They will understand the interfaces to and from their respective systems such that they will be able to provide an accurate assessment of the current capabilities and limitations... more ->
Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: 20,000 to 25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the company's rapid growth and expansion. The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking company funded formal Microsoft training. Benefits Package Annual Bonus 25 Days' Annual Leave + 8... more ->
Your new company Hays are working with a professional services organisation in central Bristol to support with the recruitment of a 1st line IT support analyst. The role is permanent, offering a salary of up to £28,000pa depending on experience. The role offers hybrid working typically 3 days per week on site. This is a fantastic employer who offer lots of internal development & career progression and have a friendly work environment/culture. Your new role In the role you will act as the 1st point of contact for users across the organisation in their IT requests. You'll log queries and ensure... more ->
Service Desk Analyst Role: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support to our customers. You will support multiple clients responding to requests and solving problems impacting delivery of BAU IT services. You will also identify and suggest improvements to processes and procedures used by the Service Desk to keep our customers happy. Key Responsibilities: Providing top-quality 1st line... more ->
3rd line/Software & Application Support - Leeds Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Troubleshoot and diagnose application issues with a keen eye for detail. Work alongside developers to resolve client... more ->
We're working with a software house based in both Edinburgh and Glasgow that are working with growing number of well-known clients across finance. As a result, they've been growing really quickly , 50% in the last 5 years! They are looking for a Lead Application Support Analyst to help their team that works around the clock. This also a great opportunity if you're looking to advance your career and step into a supervisory role. As a Lead, you will play a pivotal role in ensuring operational excellence within their support team. You'll handle incidents, make sure they meet their service goals,... more ->
We're working with a software house based in both Edinburgh and Glasgow that are working with growing number of well-known clients across finance. As a result, they've been growing really quickly, 50% in the last 5 years! They are looking for a Lead Application Support Analyst to help their team that works around the clock click apply for full job details more ->
THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the Trainee IT Support Analyst To provide telephone support to the user base utilising remote access tools Logging and categorising incoming calls and emails within our CRM system Active involvement in the documenting and updating of our knowledgebase Raising jobs for Engineers and liaising with... more ->
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist... more ->
Technical Consultant - Microsoft Cloud Remote - UK 55-65k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate and exciting opening for a Technical Consultant to be based Remotely in the UK. Technical Consultant rewards: Competitive salary ranging from 55-65k per annum Flexible remote working Regular monthly gatherings Access to cutting-edge... more ->
Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and... more ->
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day/42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and... more ->