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First Line Analyst First Line Analyst Rate£15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a... more ->
IT Support Analyst, £200 per day inside IR35 1 month initially, Birmingham Bench IT require an experienced IT Support Analyst to join a large organisation starting ASAP working full time onsite in Birmingham. The successful candidate should have the skills and experience included below: Proven experience working as an IT Support Analyst Excellent customer service skills to assist users in resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience using ticketing systems such as ServiceNow or other alternatives... more ->
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. A strong Microsoft technologies background is required and experience with mobile devices and telephony systems would be advantageous. You must be prepared to trabel to the client site 5 days per week, having a Full UK license access to your own vehicle at all times is... more ->
IT Support Analyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in IT Support! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited public transport on offer). As part of the service desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related... more ->
Operations Support Analyst is required by a large and growing organisation to join their support team and become part of a growing organisation that is on the path to becoming the market leader in supply chain sector. You will be responsible for: managing and administrating CRM system providing operational support for the sales and marketing functions collaborating closely with team members to ensure seamless operations Required experience and skills: excellent organisational skills strong communication skills and the ability to work collaboratively within a team environment more ->
Support Desk Analysts Description: We are currently looking for multiple Support Desk Analysts who will be required to take customer calls and to support with queries or issues. Skills: Support desk Customer service If you are a Support Desk Analyst looking for a new position please apply Support Desk Analysts Job Title: Helpdesk Support Analyst Location: West Midlands, UK Rate/Salary: 100.00 - 120.00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and... more ->
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer... more ->
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate click apply for full job details more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->
Data Analyst is required by a rapidly expanding company to join their team and support their leadership team and sales function through insightful data analysis. Key Responsibilities: performing data analysis across the organisation utilizing data to generate insights and support decision-making processes collaborating with various teams to understand data requirements and deliver precise analyses Qualifications: Practical experience in data analysis Proficiency with Microsoft tools, particularly Excel Knowledge of SQL will be an advantage Any exposure to or interest in supply chain or... more ->
Technical Analyst - Citrix - IAC - Azure Cloud - Birmingham/Midlands. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix... more ->
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment... more ->
Risk Analyst Whitehall Resources are currently looking for a Risk Analyst. You will be required to use an FCSA Accredited Umbrella Company. Key Requirements: - Support for the integration of open market lending capability in our internal system and infrastructure. Hands-on experience with SAS and SQL techniques and a good understanding of credit risk. - Work on integration of open market lending capability in our internal system and infrastructure. - This will cover development and re-designing of end-to-end credit risk strategy, including modelling components. - Further integration... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->
Change Analyst 6 month initial contract (with potential to extend) Warwick (3-4 days per week onsite) Approx. £400 per day via Umbrella Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are looking for a Business Change analyst who can... more ->
Business Analyst - Hybrid Our client seeks an experienced Business Analyst to join their team on a permanent basis. This is a Hybrid role with 2 days required on-site each week. The Business Analyst should have a strong track record in the Warehousing & Logistics world. You will ensure optimal an optimal and sustainable IT service delivery through working in projects, maintaining systems, designing and implementing new IT solutions and aligning the IT part of the overall business with the strategic initiatives of the organisation in areas of Warehousing and Logistics. You will be rewarded... more ->
Business Analyst - £450/day Inside IR35 - 6-month Contract - Worcester - 3 days Onsite (SCC FLEX CONTRACT) We seek a highly skilled Business Analyst with substantial experience in mergers and acquisitions within the housing association sector to facilitate a smooth and successful merger/acquisition process. Your expertise will guide the organization through critical phases, ensuring strategic alignment, operational efficiency, and stakeholder engagement. Your responsibilities as the Business Analyst: Conduct comprehensive analyses of current business operations, financials, and strategic... more ->
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by... more ->